Technical issues & system updates
Here we show any known technical issues and list application updates.
Frequently Asked Questions (FAQ)
In this section we provide a brief description of the most common asked questions.
GroupQuality Software Webinars
Here you will find a collection of webinars about he GroupQuality software. We focus on the three tools including: On...
Panel Manager & Project Lists
The Panel Manager and Project List area is where you store your participants' details and email addresses. It is used...
Agile Online Discussion Board Help & Tutorials
The agile discussion board dashboard provides easy access to your current active discussion boards. Active means all ...
Chat Focus Groups & Video Interviews
Here you will find information about how to use the live or real-time online focus groups and interviews.
Online Web & Mobile Surveys
The survey tool can be used to screen participants for your projects, incorporated as part of your discussion board t...
Help, Knowledge & Know-how
The market research knowledge area includes information about conducting your own online market research. It details ...
Software help for Moderators
In this section you will find information to help you moderates become familiar with the software.
Help For Participants
If you have been invited to participate in a discussion, group, interview or survey and are looking for information w...
- Auto scheduling of topics failing to activate & work-around
- Discussion Board Server Error Using "Enforce latest topic" = Yes
- Yahoo mail not to be used for your account setup
- Is the software and data secure?
- Participants cannot find their email invitation.
- Adding image-hotspot™ task to your discussion.
- Integrating Dropbox File Request to collect big files!
- Downloading images and videos from your reports
- An email to prepare live group participants
- Getting started with live online groups
- Activating video and audio in Google Chrome
- Setting up your website invitation popup widget
- VIDEO: Moderator's video and audio overview
- Preparing participants for real-time online focus groups or interviews
- Top advice picks for live groups and interviews
- VIDEO: Preparing for a audio & video group or interview