Technical issues & system updates


New version updates and releases

Announcements & update notifications

Frequently Asked Questions (FAQ)

Help with email notifications and invitations

Software support and the support centre

Finding market research participants

General questions about the software

GroupQuality Software Webinars

Online focus groups and website usability testing

Online community discussion boards

Panel Manager & Project Lists

Video Tutorials - Member Panels

Panel Manager

See all 11 articles

Project lists

Trouble shooting participant lists

Agile Community Discussion Boards

Tips & trouble shooting a discussion board

See all 7 articles

Video Tutorials - Discussion Board

Getting started

Example Discussion Plans

Configuring & managing discussion boards

See all 7 articles

Managing board participants

Creating discussion plans & topics

See all 7 articles

Discussion board tool settings

The discussion board workspace

See all 7 articles

Discussion board reporting

Chat Focus Groups & Video Interviews

Managing participants

Group Wizard

Group Manager

See all 10 articles

Group Activity Dashboard

Group Workspace & Moderator Controls

See all 10 articles

Media Manager

The Plan Manager

Plans - Discussion Topics

See all 7 articles

Plans - Media, pages & image markup

See all 9 articles

Plans - Usability Tasks

See all 7 articles

Plans - Questions

See all 8 articles

Plans - Slide Sets

See all 7 articles

Plans - Surveys / Quiz

See all 7 articles

Plans - Chat Prompts

See all 7 articles


Online Web & Mobile Surveys

Getting Started With Survey Tool

Survey Creation Wizard

Managing your survey

See all 10 articles


Survey Results & Reports


Help, Knowledge & Know-how

Getting Started Video Tutorials

Online market research 101

See all 10 articles

Trouble shooting tips

Interview techniques

Website browser trouble shooting

Software help for Moderators

Moderating Discussion boards

Real-time live online groups and interviews

Preparation tips for Administrators & Moderators

Help For Participants

Help participating in discussion boards

See all 7 articles

Help participating in live online groups & interviews

See all 8 articles

Incentives and rewards

Please note: you must be logged in to your GroupQuality account to gain full access to the customer community.