6. Delete a chat prompt

Choose Plans > Chat prompts and select the appropriate chat prompt in the list.
Follow the chat prompt row to the Actions Column and select the Delete button.
A delete confirmation window will appear.
If the chat prompt is currently assigned to a plan, the window will notify you with a warning message.
If you choose to delete the chat prompt you can enter a reason for the deletion - this may be useful for audit purposes and will be listed in our activity log.
Select the Delete button.
The chat prompt will be deleted and removed from the list.
You will be taken back to the Chat prompts tab and will receive a confirmation message when the chat prompt has been successfully deleted.