- Choose Plans > Chat prompts and select the appropriate chat prompt in the list.
- Follow the chat prompt row to the Actions Column and select the Delete button.
- A delete confirmation window will appear.
- If the chat prompt is currently assigned to a plan, the window will notify you with a warning message.
- If you choose to delete the chat prompt you can enter a reason for the deletion - this may be useful for audit purposes and will be listed in our activity log.
- Select the Delete button.
- The chat prompt will be deleted and removed from the list.
- You will be taken back to the Chat prompts tab and will receive a confirmation message when the chat prompt has been successfully deleted.
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