If you are using Google Chrome to conduct an online video and audio group there is an extra step you must follow to allow the browser to access your camera and audio.
Please note: this is a feature for the Google Chrome browser and is out of GroupQuality's control.
- After you have enabled your camera and audio, as shown in the tutorial about Video and Audio, an instruction bar will appear above the live group workspace.
- As shown in the images below, depending on the version of Chrome, you will need to select the "Allow" button to activate your camera and audio.
New Chrome Browser
Older Chrome Browsers