To ensure everything will work on the day of you video focus group we will need to do a live test with you.
The live test will typically involve the following:
- Check you have the most updated version of Zoom
- Testing both camera and sound.
- Showing you a test screen share of a video and sound.
- Showing you a test screen share of images or documents.
- Testing the recording of the session (the actual focus group will be recorded).
Part B. of your email, please confirm when you can join a live video test with support?
In the email you have received it would have ask you to specify a time period where we can run the test with you. The live test will take 5 minutes of your time and will require you to use the computer, laptop or device you will be using on the day of the focus group.
Please note: if the time requested for the testing in the email is not suitable please reply to the email and let us know when we can test with you before the group - thank you!
The test will be conducted by GroupQuality focus group support by the person who is introduced to you in the email that you have received.