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  2. Help, Knowledge & Know-how

Help, Knowledge & Know-how

The market research knowledge area includes information about conducting your own online market research. It details some of the tools and techniques which will enable you to collect insights about your target audience.

Getting Started Video Tutorials

  • Video: Getting to know your account

Online market research 101

  • What is online qualitative & quantitative research
  • Business Online Market Research for Beginners
  • Getting Started with Online Market Research
  • Types of Online Market Research
  • Moderating 101 for Online Groups & Discussion Boards
  • A Guide to real-time (live) online focus groups
See all 10 articles

Trouble shooting tips

  • How to import a CSV file into a word document
  • Anticipating technical Issues - System check
  • Customising and branding the tools

Interview techniques

  • Proven techniques for interviewing people

Website browser trouble shooting

  • How to clear your browser cache
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