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  1. Support Centre
  2. Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

In this section we provide a brief description of the most common asked questions.

Help with email notifications and invitations

  • Participants cannot find their email invitation.

Software support and the support centre

  • Contacting technical support

Finding market research participants

  • The online video & audio interview confirmation email
  • Where do I source research participants from?

General questions about the software

  • Is the software and data secure?
  • Software and user agreement questions
Support Centre

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